Terms & Conditions

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Terms & Conditions – Al Azeem Services

These Terms and Conditions explain the rules and responsibilities between Al Azeem Services and our clients. By using our website or hiring our services, you agree to follow the terms mentioned below.

1. General Terms

  • Al Azeem Services offers digital services including web development, graphic design, SEO, content writing, branding, and social media management.
  • Once you confirm a project with us, both parties agree to the scope of work, timeline, and cost.
  • We reserve the right to update these terms without prior notice. Updates will be posted on this page.

2. Project Acceptance

  • A project is considered accepted when the client agrees in writing (through email, WhatsApp, or message).
  • Once confirmed, we begin working on the project based on the shared plan and agreed timeline.

3. Payments

  • For most projects, a 50% advance is required before work begins.
  • The remaining amount must be paid before final delivery of files, designs, or website access.
  • Payment methods will be discussed and agreed upon during the project start.

4. Revisions

  • We offer limited free revisions to make sure you are satisfied.
  • Major changes or extra revisions after the final approval may be charged separately.
  • All revision requests should be clear and submitted within the given revision period.

5. Delivery Timelines

  • We always aim to deliver work on time.
  • Delays may happen due to incomplete requirements from the client, late feedback, or technical reasons. In such cases, we will communicate and adjust timelines accordingly.

6. Client Responsibilities

  • Clients must provide clear instructions, complete details, and any content or material (e.g., logos, images) required to complete the project.
  • Clients are responsible for reviewing and approving the work before final submission.

7. Copyright & Ownership

  • Once full payment is received, the client owns the final designs or content.
  • Al Azeem Services may showcase the work in our portfolio or marketing unless the client requests otherwise in writing.
  • All sample designs, drafts, or ideas shared during the project that are not approved will remain the property of Al Azeem Services.

8. Cancellation & Refund Policy

  • If the client cancels the project after confirmation, the advance payment is non-refundable.
  • If we are unable to complete a project due to our own reasons, a full or partial refund may be discussed based on work done.

9. Confidentiality

  • We respect our client’s privacy. All shared details, files, and conversations will be kept confidential.
  • We do not share your personal or business information with any third party.

10. Support After Project

  • We offer limited free support after project completion (usually 7–15 days depending on the service).
  • After that period, further updates or support may be charged depending on the work.

11. Limitation of Liability

  • Al Azeem Services is not responsible for any loss or damage caused due to the misuse of content, designs, or delays caused by third parties.
  • We are also not liable for technical errors on hosting or domain platforms not managed by us.

12. Contact